Frequently Asked Questions

Check out our most frequently asked questions regarding roller shutters, roller garage doors and other types of doors we provide services for.

Alternatively, call us right away at 01204 918991 or use our contact form to book your installation, repair or annual service.

How can I contact UK Doors and Shutters?

There are a number of different ways you contact UK Doors & Shutters. For emergency and 24/7 repairs, you can call us directly to guarantee a fast-response repair. Here are our key details:

Phone: 01204 918 991
Email: sales@ukdoorsandshutters.co.uk
Contact Form

What areas do you cover?

UK Doors & Shutters are based in the North West and cover all towns and cities throughout the North of England. However, we are able to travel beyond these limits into Cheshire, Yorkshire, the Midlands, and further for larger installations.

Are you a 5-star-rated company?

Yes, of course. We have over SIXTY 5-star reviews from happy customers that have used us for installation, repair, and servicing.

Yes, this review below is from a customer in the last couple of months regarding their new installation:

Here's one of our many 5-star reviews below:

The engineers who came to do the site survey, and those who came to fit the shutters subsequently, were friendly, efficient and did a really excellent job. I'd recommend the firm: indeed, I am going to get them to do some more work for me.”

See more reviews on our testimonial page.

What types of roller shutters do you install?

Thanks to the experience and knowledge of our team, we have the capability to provide installation for a variety of roller shutter types for clients of all kinds including commercial, industrial and residential. Roller shutter options include manual, electric, and remote-controlled shutters.

Our range covers security-focused shutters, fire-rated models, insulated shutters that enhance energy efficiency and more.

We cater to your specific needs and requirements through a bespoke plan and solution. We also install the following types of doors:

  • Industrial Doors
  • Steel Doors
  • Sectional Doors
  • Rapid Roll Doors
  • Automatic Doors
  • And Many More

Do you offer a 24/7 roller shutter repairs service?

Yes, of course, we provide a 24/7 roller shutter repair service. Here at UK Doors and Shutters, we’re all about offering an exceptional service. You can get roller shutter repairs from many companies, but you want to be sure you’re getting the job done right and efficiently. We use quality parts, incredible operatives and run this service all day and night because you never know when your roller shutters will need some work. Call us in your hour of need and we will be there. 

What maintenance do roller shutters require?

Routine maintenance keeps roller shutters operating smoothly and prolongs their lifespan which is always desirable of course. We recommend cleaning the shutters regularly to remove dirt and debris, inspecting tracks and rollers, and lubricating moving parts annually.

Our maintenance service includes a full inspection, testing, and adjustments to maintain optimal performance. If other issues arise that need more care and fixing then we also have a fully comprehensive repairs service that runs 24/7 if you need it. 

Do you have a process for new installations?

We do have a tried and tested process when it comes to supporting customers with new installations. Upon your initial enquiry we will ask a few questions to gain an understanding of what you need from us. We will then appropriately assign you the engineers you need or offer more advice on your circumstances. If you wish to proceed, we will arrange a date and time and look forward to seeing you then!

How much do roller shutters cost?

Costs vary based on shutter type, size, customisation, and installation requirements. We offer a FREE consultation to discuss your needs and provide an accurate quotation. Our goal is to provide options that fit your budget without compromising on quality or security. Come and speak to UK Doors and Shutters today!

Are your roller shutters weatherproof?

Yes, our roller shutters are designed to withstand harsh weather conditions. Made from durable materials, they resist rain, wind, and UV rays. We offer additional weatherproofing features for areas prone to extreme weather, ensuring longevity and performance. Some brands are better at weatherproofing than others of course but we will guide you through this upon your initial contact.

How soon will you arrive for emergency repairs?

We run an incredibly busy roller shutter repairs service that runs 24/7, all year long because we want to be there for customers when you need us most. The average time to get someone on site from the moment we’re done taking your enquiry is between 1 and 2 hours.